At Kilómetro 11, we strive to stay at the forefront by offering not only the best vehicles but also the peace of mind that comes with knowing we comply with all current regulations. Today, we want to talk to you about something very important that directly impacts our industry: Royal Decree 933/2021, which brings new obligations regarding document registration and data communication. This includes collecting more information during the booking process and ensuring its preservation for three years.
Since its implementation, all vehicle rental companies in Spain, including us, have new responsibilities. These are the main changes:
📋 Mandatory Information Registration: We must now digitally register customer and contract data and store it securely for three years.
📤 Data Communication to Authorities: Reservation, contract, and cancellation data must be communicated through official platforms, complying with strict deadlines.
Although this increases administrative requirements, at Kilómetro 11, we see it as an opportunity to continue demonstrating our transparency and commitment to you, our customer.
Obligations for vehicle rental companies:
The aim of this regulation is to enhance security and adapt to a more regulated digital environment. At Kilómetro 11, we’ve taken all necessary steps to comply, ensuring that your data is fully protected and handled according to the law.
We want you to know that with us, your data is always safe, and we meet all requirements to provide you with the best motorhome and camper rental experience.
🚀 Our Commitment to You
We understand that these changes may create uncertainty, but we want you to know that at Kilómetro 11, we are fully prepared to adapt and lead the change in the vehicle rental industry.
If you're curious about how these changes impact our industry or you're looking to rent a reliable, modern vehicle perfectly tailored to your needs, we invite you to explore our fleet at Kilómetro 11.
We offer a wide selection of state-of-the-art motorhomes and campers, designed to provide maximum comfort on your journeys. Additionally, our vehicles come fully equipped with essential accessories that are often overlooked but crucial for a perfect experience.
At Kilómetro 11, we're ready to offer you the best motorhome and camper rental service. Ready for your next adventure on the road?